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Our Promise

We will always do our best to support our customers and will stick to The e2Auction Groups motto "Always treat our customers as we would wish to be treated".

If you have any complaints or suggestions please feel free to contact us as we use all your feedback to create better hosting.

We Promise:

  • To be accessible, friendly, and helpful at all times.
  • To answer for support, 24/7/365.
  • Reply to your emails and support tickets within 24 hours.
  • To provide timely information regarding System Incidents.
  • And lastly, we promise to listen.

We very rarely have server downtime but in the few instances that we do we will try to provide adequate warning.